Pretty sure an iceberg melts faster than one can move through the line here. One hour to get a car on a Monday afternoon.
I have avis preferred account, but its just name.I was two time rental with avis both time I wait 45 min.
Renting a car well in advance for my family of eight. I arrived and the Ford expedition that I rented the battery was dead. The lady at the counter Jasmine. Just said what do you want me to do. I said I'd like you to provide me with the car that I reserved. I had to walk back-and-forth to the car from the counter
Bonus: they didn't have the type of car we reserved so we got "upgraded" to a stinky mini van. We won't be using Avis again.
No apologies no one to help me no discounts I think as a consumer we deserve better from Avis.
I
Been calling for two days about questions and concerns about my future rental and no one answers the phone during what says their business hours. Probably gonna take my business elsewhere.
three times
Three times while my Family waited 30 minutes in the humidity
Apparently both agents will pull from the preferred line even if those people got there 10 minutes after the line of people in the regular line. If they took 2-3 from the preferred line for every regular customer, then fine. But watching 8-10 go ahead of you that arrived long after after you is frustrating.
Avis Car Rental is a US Car Rental based in Savannah, Georgia. Avis Car Rental is located at 442 Airways Avenue, Savannah Intl Airport, Savannah, GA 31408, USA.
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