THE WORST WORST WORST part was that when I called to inquire, all i got was being YELLED AT AND SPOKEN OVER THE ENTIRE TIME. She and Danielle would not let me say 1 WORD.
If I could give no stars, I would. Ordered a corsage and was told that it would be ready at 9 a.m the day of the event. I arrived to pick it up, and the lady proceeds to look, and look, and look...no corsage. "Sorry Mam, they must have forgotten to make it. Come back will have it ready." I told them that I would be back at 2. They call me at 1130 saying that they could not make a corsage today, and that I'd have to call some number for a refund??? "Why didn't you tell me this 2.5 hours ago, so I could have gone elsewhere?" I asked. "We can't do it." I am in disbelief. I called the number given to inquire about the refund for the service they didn't perform, was put on hold for more than 10 minutes. I hung up and called back only to be told I would have to go into the store to receive my money back. What?!? This place was dismissive, inept, and unprofessional. There are plenty of florist within the area of this one. Save yourself the aggravation of dealing with this establishment, and go to one of those.
SAVE YOURSELF AND GO SOMEWHERE ELSE in Savannah for flowers and to be treated like a human being.
I went through FTD to order some flowers for my wife.
Betty has the most wonderful personality! She makes me feel comfortable and really seems to guinuenly care about my needs. The products she sales are of the best quality and the designs are OUT OF THIS WORLD! If you are in the need for beautiful flowers with excellent customer service, call The Pink House florist. You won't regret it!
WARNING!!!!! Worst Business I have ever dealt with. Betty at the Pink House Florist is the most rude person that I have EVER dealt with. They did not deliver flowers that I ordered for a VERY IMPORTANT event that was VERY IMPORTANT that they be delivered to my sister that day.
I ended up with NO FLOWERS and a very devastating situation since they were so important.
I have used Betty and the Pink House for over 17 years and have always been pleased with their service. They have gone above and beyond to find unique plants and flowers that I've requested, and to create one-of-a-kind arrangements. Many of my orders have been for funerals and Betty has always been kind, comforting, and professional to work with.
It doesn't end there. My wife txt me later and said "thank you for thinking of me but never order for them again, Pink House Florist had me in tears I was so mad". This was after they berated her about the order.
I was called a DEVILISH woman for trying to find out what happened. I have owned my own business so I understand that things can go wrong so that I could understand BUT TO BE YELLED AT AND NOT BEING ABLE TO SPEAK AT ALL AND BEING CALLED A DEVIL MORE THAN ONCE AND BEING LIED TO ABOUT THE ORDER, I feel it necessary for others to be forewarned what you can expect.
I am in Afghanistan, waited for them to open and the lady through FTD apologized to me on this crappy businesses behalf.
I selected for them to be delivered on a Sunday. I received a confirmation email and a receipt that showed that they were delivered on Sunday. Turns out nothing ever arrived.
Thanks for helping my wife feel appreciated by my surprise while I am half way around the world. Your business is a horrible one. You should be ashamed.
Pink House Florist is a US Florist based in Savannah, Georgia. Pink House Florist is located at 6725 Waters Ave, Savannah, GA 31406, USA.
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