I had to find a storage unit, but was terrified of how much it was going to be. I went to a place and was told to stop by Public Storage for the size space I needed. Britney and Kishana are amazing! Britney was able to find my unit, get me set up, and have my paperwork completed in about half an hour.
The Property Manager Jordan was very professional and demonstrated excellent customer service. He was very detailed and explained all the paperwork and policies and gave us a walk through of the facility and made sure that we had the appropriate size unit to meet our storage needs. The building was very clean and the prices were probably the lowest I could find based on the size of the unit w/climate control. I highly recommend reserving units through their online site because they are lower than paper price in-store. Overall, it was a great experience and I will recommend this storage facility to friends and family.
Britney and Katrina were very nice and tool the time to show me around the property
I have been renting a 10 x 15 unit at this storage facility since February 2015. Back then it was owned by a private company and was called Chatham Parkway Storage. I really loved the place. It was always clean and there was piped-in music in the storage building which was such a nice addition and added a sense of security. The facility was sold in 2016 to the chain Public Storage. After the transition, the first two things I noticed when I visited my unit was the floors were not nearly as clean and there was no longer piped-in music (I really missed it!). I really became concerned the other day, though, when I went to my unit and noticed the temperature was uncomfortably warm. Out of the 2+ years that I've rented my unit, I've never felt the temperature to be uncomfortable. To make matters worse, as I was driving out of the security gate, a car parked to the side of the parking lot zoomed out of its space to try to get through the gate before it closed. I stopped my car in time to block him and by the time I was through interrogating him about where his key was (he didn't have a key, he was supposed to meet someone there who had a key - I told him he'd have to wait for that "person"), the gate had closed and I went on my way. I looked up the website to get the phone number for the office, and I noticed that I'm paying 50% more rent for my unit than what is advertised on their site ($146 vs. $94). I called and inquired about the climate temperature and was told it is always 80 degrees. (Not sure what is was before, but it was never that warm.) I asked about the rental price and was told if I wanted the lower rental price I would have to move to another unit due to company policy. I said if I have to go to that much trouble I would just find a new facility. I guess, all in all, I do not feel as secure with the facility as I did when I first moved in (and they obviously don't care if I'm kept as a customer).
Joy is great. Very helpful and knowledgeable.
Public Storage is a US Storage based in Savannah, Georgia. Public Storage is located at 1669 Chatham Pkwy, Savannah, GA 31405, USA.
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