Tayler was very helpful! I will go back to this store.
My engagement ring is from Helzberg and the top piece is already shaky. The helzberg in oglethorpe mall, savannah ga, has some horrible employees. No respect for cultural differences. I was explaining how wedding bands are worn in my country and she asked me in a rude tone "so how long are you going to be in your country?" and if I was going to stay in America after marriage. I was stunned speechless by the rudeness. Never buying anything from there again. I went Zales with my fiance and the salesperson spent almost an hour getting rings that satisfies both cultures. Beautiful rings and were way better quality than the ones at Helzberg.
My diamond fell out of my wedding ring. My husband paid for the warranties and is still making payments. I did not make the trips to the store for inspections because I was on a high risk pregnancy and my family and I wasn't even thinking about the ring inspections. Well, the company refuses to replace my diamond despite the circumstances. I'm so upset. My diamond was a radiant star and wasn't even a carrot. The replacement diamond is approximately $2300. This is the last time I will ever make a purchase with this company. Don't get me wrong, I totally get the policy but I have a genuine and documented reason. I know for a fact that this company allows deployed customers the right to replace their jewelry if anything happens while they are away. I'm just not a happy camper at all. All I want is my little diamond back
I absolutely loved the staff when I went to this store! I walked in and everyone in the store greeted me it felt awesome. I've been in sales before so I know how it works and the best part was it didn't feel like they were pushy or anything. They actually cared and in my book that scores extra points!!! Thank you Helzberg for being better than most stores
Very extremely overpriced. Very nice staff.
Helzberg Diamonds is a US Jewelry Store based in Savannah, Georgia. Helzberg Diamonds is located at 7804 Abercorn Extention Space #26, Savannah, GA 31406, USA.
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