If there was a zero star option, that is what I would be giving this business. My car spent 42 days in the shop. No updates received from Bouchillon on the process unless I went up to the office or asked to speak to a manager on the phone. The manager, Pam, was extremely rude in each encounter we had and did not ONCE apologize for the inconvenience and stress she caused during the entire ordeal. After 42 days and the cooperating insurance company filing a formal complaint against Bouchillon, I picked up my car with a missing hubcap. After the technician promised to give me one on a written document, Pam (with her usual unpleasant and unprofessional demeanor) contacted me on the phone saying that she had "pictures" of my car without a hubcap. I happily assured her to not worry about the hubcap, I would much rather deal with replacing a hubcap then to ever have to deal with this UNPROFESSIONAL and INCOMPETENT business ever again.
Great place
Great work and great service. I have had them work on two of my cars. Seeing that they do work for most of the German Car dealerships in town and did a great job on a Bentley that I saw them working on, I trusted them to both of my cars. The shop had the work done before schedule and right on the estimates that I was given. Fantastic Job.
Good service and work.
Bouchillon S Collision Center is a US Car Repair based in Savannah, Georgia. Bouchillon S Collision Center is located at 814 E 71st St, Savannah, GA 31405, USA.
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