Lorenzo was absolutely amazing. He worked extremely hard for me and my wife. He made sure that we walked out of the dealership satisfied; however, we did NOT walk out satisfied. We walked out ESCTATIC. Lorenzo was not only professional, but he was patient and understanding. His sense of humor and light hearted personality made this process so much fun. We highly recommend seeing Lorenzo for your next car at Kia. You will not be disappointed.
Edwin Sinsuat made our buying experience a pleasure. Purchasing cars and finalizing details, just trying to figure out what is the best option for our budget can be a tremendous "feat". Both my husband and I were impressed with Edwin's ability to identify our needs, help our find a car to fit those needs and everything else was seamless. Thank you, Edwin!
Edwin Sinsuat made our buying experience a pleasure. He was very helpful making sure that we got a chance to see all of the Kia models that were on the lot so that we could see our options when making a decision. He was just a helpful with finalizing the numbers and finding the best deal for us. Thank you, Edwin!
Don’t expect much reaL customer service after you’ve made a purchase... I’ve been waiting for my new tags for about a month now and they’re at least 1-2 weeks out, still. I had to chase people down for call backs about a legal document I should have already but do not- my car tag (my temporary is expired). Call early in the morning if you want an answer, because call backs aren’t necessarily guaranteed (unless you’re inquiring about a potential buy of course). Be sure to request a detail and thorough cleaning before you drive off the lot. I bought my vehicle right before closing and came back in the morning for the detail I was promised- the outside was decent but the inside still had Froot Loops in between the seats- gee thanks. Not that worst experience I’ve ever had, but DEFINITELY not the best.
Being a mechanic I could have replaced the alternator on my freinds car myself in 45 minutes or less but since it was under the extended warranty thought it would be OK to let the dealer do it dropped car off on Saturday they said would look at it Monday-then Tuesday then Thursday needless to say 4 weeks later was told the vehicle was completed upon doing a quick check before leaving the dealer found mechanic forgot to reinstall some of the motor mount hardware This is what I have experienced with many car dealerships over my years (in a hurry to get the job done). We as consumers expect them to be the icon of their product but many are not ,the mom and pop garages usually do a much better job than the big box companies because they are closer to the communities at which they are located and want your return business and happiness . For me this enforces the fact that I will Never bring my car to a dealership .I would not want anybody to lose their job for this if its a new or young tech maybe it would be a good idea to check after him or her to be sure they are getting it down and help them learn to pay attention to detail -families ride in these vehicles ..
Kia Country Of Savannah is a US Car Dealer based in Savannah, Georgia. Kia Country Of Savannah is located at 1 Park of Commerce Blvd, Savannah, GA 31405, USA.
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